Dear Customer, Due to us receiving a number calls from our customers lately, we wanted to give an update on our position regarding hosepipe bans. Firstly, we just want to thank you for the excellent work you’re doing to save water this summer. We know it’s not easy, but if we all work together, we can help stop the need for restrictions.

Our Bough Beech reservoir is currently 60 per cent full, 11 per cent lower than we’d expect at this time of year, and the dry weather is having a large impact on this. We do, however, also rely on groundwater sources, which is water stored in aquifers under the ground, and although these have also been affected there’s less chance of the water evaporating like it does from reservoirs.

While we cannot rule out the need for restrictions in the future, we’re not yet in a position where we feel it’s necessary. If everyone plays their part to save water, we can pull through this together.

We’re playing our part too. In the last 12 months we’ve reduced leaks by 17 per cent and we’ve invested in a new smart network which allows us to detect leaks at a faster rate than ever.

You can help save water by: letting your lawns go brown (they’ll soon bounce back), take shorter showers and reuse washing up water on your plants. We’re also working closely with the Environment Agency, regulators, and other water companies in the region to manage our water resources and protect the environment.

If we do need to go further with restrictions, you’ll be the first to know, but for now, if we all play our part, we can make sure there’s enough water for everyone.

Many thanks, SES Water

Leave a comment